We understand that you might have some questions about your upcoming hair experience with us. To make it easier here there are some of the most frequently asked questions!

Q. How do I set up an appointment?
Q. How do I set up an appointment for extensions 

There is a bit more planning that goes into an extension appointment. For that reason, we require a virtual consultation before all new extension appointments. To set up a consultation, please fill out the New Client Form Once filled out, you will be directed to our calendar to book your call

Q. How do I choose my hair package?

Q. How do I choose my stylist?

Q. Even if I'm not receiving blonding services, do I still have to pay for a blonding package?

Q. What is the best way to maintain my hair?
Q. What if I don't love my hair after the appointment?

Due to the time and materials that go into your custom service, Wheeler Davis does not offer refunds. However, we are more than happy to make adjustments to technical errors. Examples of errors are: Bleed marks, Toner spots, Uneven cut. If you feel that there was a technical error with your service, please reach out to us within 72 hours of your appointment and we will happily get you in to make the needed adjustments. Any adjustment requests after 72 hours will not be accommodated. Any adjustment would need to be scheduled no later than 7 days after notifying the salon and needs to be with the original stylist.