We value the client experience and have set in place guide lines to ensure a professional and happy environment.
NO KIDS PLEASE
As much as we love children, we ask that you please arrange child care the date of your hair appointment. There are many liabilities in the salon, and it is much safer to keep the kids at home. Plus, its far more enjoyable for fellow customers.
We try our very best to please all of our clients. If you have a comment, concern, or complaint, we want to know. Please show respect to your service provider by using calm, dignified speech. Fowl language and insults are unacceptable and will get you banned from our salon.
tARDINESS / CANCELLATIONS
If you are running 15 minutes late or less to your appointment- please call ahead. If you arrive beyond 20 minutes late, you may have to forfeit your appointment completely.
If you cancel less than 24 hours in advance, it is considered a ''no show''. Your stylist may choose to take a deposit to secure future appointments. If that becomes a reoccurring issue, your stylist may refuse to provide your future services.